Dear customers, the past few years have made at least one thing clear to all of us: the days of stability and security seem to be behind us. The exit of Great Britain from the European Union, the german flood disaster in 2021, the corona pandemic that lasts for years and now Russia's war of aggression against Ukraine, which violates international law - all this seemed unimaginable a few years ago. Now it's reality. And that affects all of us.
Although we were able to get through the ongoing corona pandemic relatively unscathed due to our focus on online business, almost all of our suppliers have meanwhile adjusted their prices upwards - sometimes significantly and sometimes even several times. Be it due to the shortage of important raw materials, due to supply bottlenecks or simply because of the extremely uncertain times. From vinyl fabric, to the import of latex (which has become even more complex for us due to the additional customs administration act) to snaps and zippers, almost everything has become noticeably more expensive. We have been able to absorb most of these price increases in recent years through increased delivery quantities and discounts, changing suppliers and other savings measures.
Now, however, we are also facing massive increases in energy costs and, probably towards the end of the year, rising wage costs (the increase in the minimum wage naturally also has an impact on the wage level above it). That is why we are now forced to adjust our prices accordingly.
This applies in particular to our range of latex products. As already mentioned, we are struggling with massive bureaucratic and financial additional work due to the recently necessary, Brexit-related customs clearance. But also due to the loss of a German producer and supplier, our vinyl fabric is now much more difficult and expensive to obtain than it was a few years ago. We will therefore have to increase our prices by around 10-20 percent in the coming days or weeks. For some products it will be a little less, for some maybe a little more.
The whole thing will go hand in hand with a relaunch of our webshop - the design remains the same, but we have improved the technology in the background to make the ordering process a little easier. There will also be some new products in our range. It may be necessary for you to assign a new password for your account - or create a completely new account. More on that in the coming weeks.
Until then, we hope for your understanding - and stay healthy everyone!